Terms and Conditions
Welcome to Quantum Health Tech Ltd (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website www.quantum-health-tech.com (“Website”) and any purchases you make from us.
By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our Website or purchase from us.
Company: Quantum Health Tech Ltd
Registered Address: Available on request
Email: info@quantum-health-tech.com
Website: www.quantum-health-tech.com
1. Use of the Website
You must be at least 18 years old to make a purchase. You agree not to use our Website for any unlawful purpose or in a way that may damage or disrupt the Website.
We may suspend or terminate your access if you breach these Terms.
2. Products and Availability
We supply wellbeing products designed to support general wellness and lifestyle improvement. All product descriptions, images, and prices are accurate to the best of our knowledge; however, minor variations may occur.
All items are subject to availability. If an item becomes unavailable after you place an order, we will inform you and offer a suitable alternative or a full refund.
3. Orders and Contract Formation
When you place an order through our Website, you make an offer to purchase the products in your basket. A contract is formed only when we send you an order confirmation email.
We reserve the right to refuse or cancel orders in the event of pricing errors, suspected fraud, or supply issues.
4. Prices and Payment
All prices are shown in GBP (£) and include VAT (where applicable). Delivery charges will be displayed at checkout before you confirm your order.
Payment must be made in full at the time of ordering using one of our accepted payment methods: Visa, Mastercard, PayPal, or other options shown at checkout.
5. Delivery
We deliver to the UK and EU. Delivery times vary depending on destination and product availability. We will notify you once your order has been dispatched.
Risk of loss or damage passes to you once the goods are delivered to your address.
6. Cancellations, Returns & Refunds
You have the right to cancel your order within 14 days of receiving your goods, as per the Consumer Contracts Regulations 2013.
To cancel, please email us at info@quantum-health-tech.com with your order details.
You must return the goods within 14 days of cancellation in their original condition and packaging.
Refunds will be processed within 14 days of receiving the returned goods.
We do not accept returns for personalised or made-to-order items, perishable items, or unsealed hygiene products.
7. Faulty or Damaged Goods
If you receive a faulty or damaged item, please contact us within 30 days of receipt. You are entitled to a replacement, repair, or full refund under the Consumer Rights Act 2015.
8. Limitation of Liability
Nothing in these Terms limits your statutory consumer rights. We are not liable for indirect or consequential losses. Our total liability shall not exceed the amount paid for the product in question.
9. Privacy and Data Protection
We comply with the UK GDPR and Data Protection Act 2018. Your personal information is processed securely. Please see our Privacy Policy for full details.
10. Intellectual Property
All content on our Website—including text, images, graphics, logos, and design—is owned by or licensed to Quantum Health Tech Ltd. You may not reproduce or distribute content without prior written consent.
11. Governing Law
These Terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
Quantum Health Tech Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit www.quantum-health-tech.com or purchase from us.
1. What Data We Collect
We may collect the following types of data:
- Identity Data: Name, contact details, billing/delivery address.
- Transaction Data: Details of purchases and payments.
- Technical Data: IP address, browser type, device type, and cookies.
- Marketing Data: Preferences for receiving marketing and communications.
2. How We Use Your Data
We use your data to process orders, communicate with you, improve our Website, and send marketing communications (only if you have consented).
3. Sharing Your Data
We may share your data with payment providers, delivery partners, IT service providers, or regulators. We never sell your data.
4. Data Retention
We retain your data as long as necessary for business or legal reasons—typically up to 6 years for accounting purposes.
5. Your Rights
You have the right to access, correct, delete, or restrict your data. You can also withdraw consent or object to marketing at any time.
To exercise your rights, contact info@quantum-health-tech.com. You can also complain to the Information Commissioner’s Office (ICO).
6. International Transfers
If we transfer your data outside the UK or EU, we ensure it is protected with appropriate safeguards, such as standard contractual clauses.
7. Security
We use appropriate security measures to protect your data from unauthorised access, disclosure, or loss.
8. Updates
We may update this Privacy Policy periodically. The latest version will always be available on our Website.
Cookie Policy
This Cookie Policy explains how Quantum Health Tech Ltd uses cookies on www.quantum-health-tech.com.
1. What Are Cookies?
Cookies are small text files stored on your device that help improve your browsing experience and allow certain website functions.
2. How We Use Cookies
We use:
- Essential cookies for basic website functionality.
- Analytics cookies (e.g., Google Analytics) to understand site performance.
- Marketing cookies (e.g., Meta Pixel) to deliver relevant ads.
3. Managing Cookies
You can manage or delete cookies in your browser settings. Disabling cookies may affect website functionality.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our Website. Please review their respective privacy policies for more details.
5. Contact
If you have questions about our cookie use, contact info@quantum-health-tech.com.